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iOS 13.4 and macOS 10.15.4: no FaceTime with older devices

iOS 13.4 and macOS 10.15.4: no FaceTime with older devices

By Giacomo Martiradonna Thursday 2 April 2020

A bug introduced with the latest versions of iOS and macOS would make it impossible to make FaceTime video calls to older devices stopped in iOS 9.3.5 or iOS 9.3.6. That's why.

As it opens, Macs updated to macOS 10.15.4 and iPhones and iPads updated to iOS 13.4 have difficulty in calling via FaceTime older devices stopped at iOS 9.3.5 or iOS 9.3.6. This was revealed by several reports appeared on Twitter, Reddit and on Apple support forums.

iOS 13, Attention Correction comes during FaceTime calls

iOS 13, Attention Correction comes during FaceTime calls

The latest iOS 13 Beta reveals a feature that nobody expected. It's called "Attention Correction" and is used to make FaceTime video calls more natural.

Cupertino's official solution when FaceTime isn't working is to update "the device to the latest version of iOS." Too bad that iOS 9.3.5 and iOS 9.3.6 are the newer versions that can be installed on some types of devices, including iPad 2, third generation iPad, iPhone 4S, first generation iPad mini and fifth-generation iPod touch.

And since up to iOS 13.3.1 and macOS 10.15.3 everything worked perfectly, one wonders what has changed in the latest builds to create this problem. Problem that could not have happened at a worse time, right in the middle of self-isolation for millions of people around the world due to the Coronavirus epidemic.

The rip-off that, at least for now, there is no official solution and not even unofficial; Apple was asked about the matter, but for the moment everything is still silent. We will update the post as soon as there is news. Meanwhile, has anyone understood that they cannot make FaceTime calls with friends and relatives? Tell us in the comments, on Twitter or on our Facebook page.