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Apple Pencil: what to do if it doesn't work properly

Apple Pencil: what to do if it doesn't work properly

By Giacomo Martiradonna Friday 8 May 2020

If Apple Pencil doesn't work properly or doesn't load, here is the solution to all common problems.

Apple Pencil Not working? Solving problems

Even if made to work in an automagic way, sometimes even Apple Pencil can create trouble for users, especially if we consider that it does not have reset button. In some cases it no longer works properly, and in others it fails to load. Here is the solution to all possible problems with the iPad stylus.

Apple Pencil, replace worn tips

Apple Pencil, replace worn tips

When the tip of your Apple Pencil looks too worn, and no longer slides well on the display, it means that time to replace it. Here's how to save something on original spare parts.

Apple Pencil not responding

If Apple Pencil suddenly stops working99 times out of 10 because of the battery on the ground. Put it on top, and you will see that everything will return to normal. In the case of Apple Pencil 2, just hook it to the magnetic connector in the center of the top of the iPad; for Apple Pencil of the first generation, however, you will have to take advantage of the Lightning connector.

You can check the charge status of Apple Pencil in the Control Center. But always check that the Bluetooth is turned on.

Random operation

If Bluetooth connection and battery are in place, intermittent operation may be synonym of a worn tip, or badly hooked. Make sure it is firm and in good condition; otherwise, proceed with the replacement as we explain here.

Apple Pencil Disconnected

Sometimes Apple Pencil doesn't want to connect properly, and it's not the stylus's fault as much as the iPad. To resolve, restart it as usual, or practice one hard reset this way.

IPad hard reset with Touch ID:

  • Press and hold the Power button and the Home button simultaneously
  • Release the buttons when the Apple logo appears

Hard reset an iPad with Face ID:

  • Press and hold the Volume Up button
  • Press and hold the Volume Down button
  • Press and hold the Power button
  • Release the button when the Apple logo appears

Apple Pencil Does Not Refill

If Apple Pencil doesn't charge properly, remove the pairing from iPad by following these steps:

  • Open Settings on iPad and tap Bluetooth
  • Find the Apple Pencil among the connected devices and touch the small "i" in the blue circle located on its right
  • touch Dissociate this device

Then connect Apple Pencil to iPad (connecting via Lightning in the case of the first generation, or magnetic coupling for the second). Wait for the pairing message and give ok, finally wait at least 10-15 minutes before charging starts.

The Super Solution

If none of the previous solutions gave the desired results, cut the bull's head and perform a new Apple Pencil pairing:

  • Open Settings on iPad and tap Bluetooth
  • Find the Apple Pencil among the connected devices and touch the small "i" in the blue circle located on its right
  • touch Dissociate this device
  • Perform the pairing procedure again by connecting Apple Pencil to the iPad (in the case of the first generation), or by placing it on the magnetic coupling side (for the second generation)

And if not even this procedure proved to be determined, then we have bad news: there is something wrong hardware level. You will have to resort to Apple support, which you can contact in these ways. Good luck.

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