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Coronavirus, online purchases increase but Amazon slows down deliveries

The global e-commerce giant is experiencing peaks of online orders without the serenity of the couriers who continue to operate despite the evolution of the epidemic

The coronavirus emergency and the consequent rush to buy online Amazon's activities are slowing down, which now finds itself offering less rapid deliveries than usual and coping with the depletion of stocks of some products, mainly household items. The company announced this in a note published in the US version of its website.

The Italian branch of Amazon has not yet released any statements on the matter, but the slowdowns also affect our country. The minimum waiting times to receive the products, at the moment, are in fact three days, while the home delivery of the shopping, through the service Prime Now active only in some big cities, it has a "limited availability due to high demand".

"With the spread of Covid-19, we have recently seen an increase in people shopping online" reads in the note. "In the short term, it is influencing us the way we serve our customers. Some popular brands and products are out of stock, particularly in the household items categories, and some delivery times are longer than usual"."We are also working – underlines the company – to ensure that nobody artificially raises the prices of basic necessities during this pandemic ", and for this" we have blocked or removed tens of thousands of items".

Couriers rebel

online shopping with amazon

With the regulations in place to avoid the increase in the epidemic, many people have the most desperate goods shipped directly to their homes and it is no coincidence that in this period their orders on the main online shopping sites have grown exponentially.In Busto Arsizio he was hospitalized the first Amazon courier infected with coronavirus. Hence the appeal to consumers. "Buy only what you really need.

"Many freight companies have adopted virtuous behaviors that eliminate the contact between workers and customers" explains the Filt Cgil “on the contrary, they have not even distributed the specific safety devices for this type of work or have given generic indications to the staff.