In the past, we have written several posts on how to burn DVDs, how to burn Windows 7/8/10 discs and also some content on Blu-ray discs. However, we still have to publish one of the simplest things. What to do if you get a CD or DVD stuck in your computer's optical drive and it won't eject? There are several steps you can take to troubleshoot stuck DVDs or CDs.
Computers are what they are, complex. Meaning, a stuck DVD could be one of many possible things. Sometimes it can be easy to fix. Sometimes, it's not that easy. The best thing to do is solve the problem.
Here's what you shouldn't do:
Insert a screwdriver, pocket knife, credit card or any other object into the DVD drive and try to open it or take out the disc tray. When stuff doesn't work well, I feel like launching my computer across the room as much as the next guy. But don't do it Solve the first problems.
Method 1 – Try to Eject from Windows
Go up Start> Computer . Right-click on the CD / DVD drive and choose Eject from the drop-down menu. Sometimes it is possible to eject the locked disk using Windows commands.
Method 2: software and drivers
The CD / DVD drive worked a week ago right? But suddenly it stops. Chances are good, that you may have installed a program, application, update, driver, etc., which messed up the CD / DVD drive driver.
To resolve this issue, try performing a system recovery. A system restore uninstalls several files and changes made to the computer in a specified time interval. If you recently updated your operating system, this can often cause some incompatibilities with the device driver.
Another thing you can try uninstalling the driver for your CD / DVD drive and reinstalling it. To do this, you need to make sure that you have a backup of the driver. You should be able to download it from the CD / DVD drive manufacturer's website.
Method 3 – Forced expulsion
After that, you can try to force the CD / DVD tray to eject. Not all drives and recorders have this feature. To check if yours works, look near the CD / DVD player and you should see a small hole.
Use a toothpick, a bent paperclip or a needle to press the button. This may or may not open the drive. Many people have reported that this is not working. But some have reported that it does. May the force expel be with you.
Method 4 – Some strange things that work
Close all applications and make sure you've saved everything that needs to be saved. Reboot your computer. As soon as loading starts, even before displaying the Windows loading screen, start pressing the eject button on the drive.
If you are using a slot loader (MacBook), this would be the eject button on the keyboard. Do not hold the button down. Push it repeatedly and quickly, as if it were the A button and your Mario Bros level 10 trying to beat Bowser. Believe it or not, this works a long time. If Windows loads on the login screen and the tray is not open, stop pressing.
– Turn off the computer, unplug the power cord and wait a couple of minutes. Reconnect it, start it and try the previous step. For more information, see this article on USB connection problems.
– Give it a touch. Do not use much energy, just a light tap. Sometimes, especially in slot loaders, the disc may jump out of place.
What can you do now
Internal CD / DVD drives are simple enough to replace on desktop computers. You can find tutorials on the Internet. However, portable units are not that easy. If you are not comfortable trying to replace the internal CD / DVD drive, you can always get an external drive. They are quite cheap, less than $ 100.
If you are able to take the disc out of the drive, the first thing you should do before inserting another disc is to clean the inside. My recommendation to buy a bottle of compressed air and shoot it inside the drive area while the tray outside. Be careful not to freeze or touch the read / write head on the drive when doing this.
If something physical breaks, like the eject button itself, you'll probably be better off taking it to a hardware repair shop or simply swapping the unit for a new one. Personally, an inexpensive external CD / DVD player is also a better option. To enjoy!