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What to do when you can't turn off your pc with …

All of us have long been accustomed to turning off our PC by going up Start and then on stops. Unfortunately, in some cases, Windows 10 and Windows 8 refuse to shut down and, despite the start of the shutdown procedure, the system remains active. In these cases, we often find ourselves forced to disconnect the power to the machine so as to stop it. This type of shutdown is not generally recommended because it can lead to data loss what to do when the computer with Windows does not turn off and why it happens to us.

Why won't my computer with Windows 10 and Windows 8 turn off?

Usually, when Windows does not turn off, the main problem caused byquick Launch. The function is used to speed up the PC startup, memorizing some settings and information before shutting down.When the system receives the shutdown command, it first closes each active app, then hibernates the kernel, the other basic components of the operating system and drivers and finally turns off the PC.

The function closely connected to UEFI, which must receive the information and its position and retrieve it at startup. And precisely at this juncture the hitch that prevents Windows 10 from shutting down properly can arise.

It often happens if you change the bootloader, perhaps because a Linux distribution and therefore Grub is also installed on the PC.

Without its bootloader, Windows cannot communicate properly with UEFI and often cannot store data for quick start, for this reason the system is unable to complete the shutdown procedure which is interrupted.

Furthermore, if the option Quick Launch active, prevents access to the hard disk to other operating systems, so if you intend to install another system, deactivation is strongly recommended.

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The PC does not turn off: how to solve the problem on Windows 10 and Windows 8

The simplest solution than you could imagine, you need to disable the Quick Start option. Disabling unlike what you might think does not bring such drastic differences in system startup times.

To disable the quick start, just a few steps are needed:

  • go to the Settings Windows, just click on Start and then on the gear icon;
  • in the Settings, enter the section System ( the first);

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  • in the sidebar press on the item Power and Suspension;
  • once in the menu click on the item Additional energy saving settings;
  • in the screen left click on the item Specifies what happens when you press the power button;
  • click on Change currently unavailable Options;

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  • remove the check next to the entry Enable quick start;
  • and to save the setting click on Save changes.

Once the quick start is disabled, Windows 8 and 10 should resume shutting down as usual.

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Disabling the quick start can also solve other problems?

The answer is, as already mentioned, with the function active, Windows, before shutting down the PC, hibernates both the kernel and the drivers. It can therefore happen that, if there is an error in the hibernation process, this persists and continues to damage your sessions even after restarting Windows.

In my experience, several scabby and mysterious problems can be solved by disabling the quick start option:

  • unexplained problems with the drivers of some devices;
  • instability and crash for no apparent reason;
  • difficulty in booting due to hardware error;
  • corruption of files in dual boot systems.

So, to conclude, if Windows does not turn off, before the usual formatting and reinstallation of Windows, we recommend that you try to disable this option and perform a simple restart.