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iPhone black screen but functional: complete guide

iphone black screen

It may happen to find yourself with an iPhone black screen but working perfectly. For working I mean that the smartphone continues to work in all its activities. Receives notifications, system sounds are heard, Siri can be used and calls can be made through the voice assistant. Despite this, the screen completely black, as if it were turned off. It does not respond to touch on the display and this makes the iPhone if not completely unusable, but highly restrictive.

Repair iPhone black screen but working

If you happened to have your iPhone black screen but working, you will certainly have thought that the damage is caused by a failure in the display. In 90% of cases it is not so. Especially if you remember you didn't drop it, or if you didn't experience a power surge during the charging phase. Before taking it to service and if out of warranty you will also have to pay several pennies, try the procedures indicated in this guide. The solution that we propose to restore the functionality of the screen is very simple and can be performed in a few seconds. Below I show you how to fix a iPhone black screen but functional.

Repairing an iPhone that has a black screen but you notice that the other functions are regularly activated, a very simple operation. The slightly different procedure depending on whether you have an iPhone 7 or later or an iPhone 6s and earlier. If you don't know the model of your device, you can find out by reading the guide on how to recognize the model of your iPhone.

For owners of iPhone 6s and earlier

restart iphone

It is a very simple if not obvious procedure. The only thing you have to do is keep the keys pressed simultaneously Home + Power until the Apple logo appears on the display (about 15/20 seconds).

At this point, as if by "magic", the iPhone will reboot and resume working perfectly, including the display.

For owners of iPhone 7 and later

restart iphone 7

iPhone 7 no longer has a physical home button, but has been integrated into the display. So you need to make a different key combination. If you own this iPhone model, then you have to hold down the keys Volume Gi + Power until the Apple logo appears. The device will restart and you can continue using the phone.

This problem can be caused by a freeze (freeze) of the operating system, which switches off the display but does not inhibit the other smartphone functions from carrying out their activity correctly. Not a defect in the iPhone, but a process that can take place without a specific cause and can happen very often on different versions of the iPhone.

What to do if iPhone won't turn on

It may happen that, after trying the procedure described above, yours iPhone won't turn on. This means that the problem is more serious than expected, but before taking the device to service there is one last attempt that you could make. Know that the procedure I am about to describe leads to the formatting of the iPhone. Therefore, if you do not have a backup copy you will no longer be able to recover the contents of your smartphone. Consider carefully what to do before proceeding. On the other hand, if the iPhone does not turn on, this is a necessary procedure.

The first thing to do is try to boot the iPhone in DFU mode. This is a particular mode that in the Android world known as Recovery mode. It allows you to recover the device when the operating system is irreparably damaged. To enter DFU mode gem you need to perform a simple key combination.

  • Connect iPhone to PC or Mac. Make sure iTunes is installed. If not, you can download it for free from the Apple website.
  • Now hold the keys down for about 10 seconds Home + Power.
  • After 10 seconds, release the button Power and keep holding the button Home for another 15 seconds.

You should see a message appear on iTunes informing you that the iPhone is in recovery mode. From the iTunes interface select the button Reset iPhone and wait for the process to complete. At the end of the procedure you should be able to configure the device as if you had just removed it from the box.


The problem of the iPhone with a black screen but on quite common and easily solved in most cases. But also possible that following this procedure you can not solve the problem of iPhone black screen but working. This means that the most serious situation than expected and the only thing left to do is to contact the Apple service center or the store where you purchased the iPhone. Most likely damaged the display or some other internal component.

Were you able to fix iPhone black screen but working problem? Let us know through the comments. If, on the other hand, you happen to have an iPhone with a white screen, I recommend this other guide to try to solve it without bringing it to service.