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Difference between oral communication and written communication

Words play a crucial role in the communication process, to convey the message the way it is intended to be transmitted. When words are used in the communication process, known as verbal communication. The verbal transfer of information can be performed orally or in writing. Oral communication the oldest means of communication, which is most commonly used as a means of exchanging information. It is about collecting or disseminating information through the words spoken.

Written communication, on the other hand, a means of formal communication, in which the message is carefully written and formulated in written form. kept as a reference source or legal register. In this article, we have presented all the important differences between oral and written communication in table form.

Comparative graph

Basis for communication Oral communication Written communication
Sense The exchange of ideas, information and messages through the words spoken oral communication. Exchange of messages, opinions and information in written or printed form written communication.
What is it? Communication with the help of word of mouth. Communication with the help of the text.
Literacy Not required at all. Required for communication.
Transmission of the message fast Slow
Test There are no communications records. Correct communication records are present.
Reply can provide immediate feedback Feedback takes time.
Review before delivering the message? Not possible possible
Receipt of non-verbal signals s No
Probability of misunderstanding Very high Much less

Definition of oral communication

Oral communication is the process of transmitting or receiving messages with the use of spoken words. This communication mode is widely used all over the world due to the rapid transmission of information and the prompt response.

Oral communication can be either in the form of direct conversation between two or more people, such as face-to-face communication, conferences, meetings, seminars, group discussions, conferences, etc. Or indirect conversation, that is the form of communication in which a medium is used for the exchange of information such as telephone conversations, video calls, voice calls, etc.

The best thing about this way of communicating that the parts of the communication, ie the sender or the recipient, can notice non-verbal signals such as body language, facial expression, tone of voice and tone, etc. It makes communication between the parties more effective. However, this mode is supported with some limitations, such as the words spoken once may never be taken.

Definition of written communication

The communication in which the message is transmitted in written or printed form known as written communication. the most reliable and highly preferred mode of communication in the business world due to its formal and sophisticated nature. The various written communication channels are letters, e-mails, newspapers, magazines, newspapers, text messages, reports, etc. There are a number of advantages of written communication which are as below:

  • The reference to the message in the future will be easy.
  • Before transmitting the message, it is possible to review or rewrite it in an organized way.
  • The chances of misinterpretation of the message are much less because words are carefully chosen.
  • The planned communication.
  • Legal evidence is available due to record keeping.

But as we all know that everything has two aspects, the same applies to written communication, since communication takes a long time. Furthermore, the sender will never know that the recipient has read the message or not. The sender must wait for the receiver's replies. There is a lot of paperwork in this communication mode.

Key differences between oral communication and written communication

The following are the main differences between oral communication and written communication:

  1. The type of communication in which the sender transmits information to the recipient through the verbal message. The communication mode, which uses written or printed text to exchange information, known as written communication.
  2. The pre-condition in the written communication that the participants must be literate while this condition does not exist in the case of oral communication.
  3. Correct documents are in written communication, which is exactly the opposite in the case of oral communication.
  4. Oral communication is faster than written communication.
  5. Words spoken once cannot be reversed in the case of oral communication. On the other hand, the modification of the original message is possible in written communication.
  6. An incorrect interpretation of the message possible in oral communication but not in written communication.
  7. In oral communication, the recipient receives immediate feedback that is not possible in written communication.


Oral communication is an informal communication that is normally used in personal conversations, in group interviews, etc. Written communication is a formal communication, used in schools, universities, the business world, etc. Choosing between the two modes of communication a difficult task because both are good at their posts. People normally use oral communication because it is comfortable and less time-consuming. However, people normally believe in the written text more than they feel the reason why the written communication considered the reliable method of communication.