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Play Store No connection: how to resolve error

diciembre 3, 2019

Play Store No connection

I'm sure that every Android user, by opening the Google Play Store on their Android device, has found the error at least once "No connection retries". I don't know why this Play Store error is reported, if you are experiencing the problem right now, I would like to explain to you what to do to resolve the error that appears in some circumstances of the Play store no connection.

Play store no connection: how to resolve the error

If you get this too Play Store error, those that will show you are basic steps that can come in handy when, opening the Google Play Store, you get the error No connection retries. As mentioned above, you don't know the real cause, but generally this problem happens when you are using an old version of the Google store. Here's what to do to resolve the error.

Check your Google password (Gmail)

To download and install apps from the Google Play Store, you need to have a Google account and have it configured correctly on your Android device, be it a tablet or a smartphone. For this reason, verify that your account is configured correctly.

  • Go to Settings -> Account -> Google.
  • Click on the three dots at the top right and in the menu that appears, select Synchronize now. If the password is not configured correctly you will be asked to enter it again.

At the end of the synchronization check if the Google Play Store returned working.

Check date and time

It is important that the date and time of your Android device are configured correctly. Otherwise there may be connection problems and this would lead to the Google Play Store malfunctioning. For this reason, go to the settings of your Android device and check that the date and time are correctly configured.

Clear your Android device's cache

Another important step is to clean the Android cache. To do this follow these instructions:

  • Go in the Settings and select Other.
  • You open Manage applications. Strip your finger to the left to switch screens until you find yourself in the tab All applications.
  • All the apps installed on the device will be shown. Search and select Google Play.
  • The Google Play Store summary sheet will open. Select Clean cache is Clean up data.

At this point, restart the smartphone and then check if the Google Play Store returned to work.

Restore to factory settings

This last step is very drastic but it could be the last chance left if you can't solve the error in any way No connection retries opening the Google Play Store. Following these instructions, the Android device will be restored and reset to factory settings. All data and apps will be deleted, so please make a backup of all sensitive data.

  • Go to Settings -> Backup and restore and select Factory data reset.
  • Confirm the operation and wait for the restore to complete.

When the device restarts, you will need to re-configure Andorid and you will need to log in with your Google account.

In most cases it is not necessary to carry out the restoration and error of the Play store no connectioncan be solved easily by executing the first three points of this guide. If you are still experiencing problems or would like to recommend another method, you can write to us using the comments at the end of this article.

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