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Play Store error when downloading apps. How to solve

diciembre 1, 2019

Play Store error when downloading apps

The apps have become indispensable for those with a smartphone, not only do they solve work or leisure needs, but they have the ability to manage our time and, to put it in a big word, even our life. What happens if all of a sudden the apps are no longer downloaded to the Android smartphone, releasing a Play Store error which does not allow you to download? You will probably panic, but don't worry, because surely there will be a solution, just follow this guide.

How to resolve Play Store Error when downloading apps

After seeing how to free up space on Android and solve insufficient space, below we see how to solve Play Store error when Android apps are not downloaded on Samsung Galaxy S, Galaxy Note, LG G, Moto X, Nexus, HTC and other Android devices ? To find out, continue reading this guide.

What to do when I get an error in Play Store with insufficient space

Sometimes you may not be able to download applications on your device due to insufficient space. In this case you will have to delete some things from the device to make space. Check if you have too many photos or videos that can take up a lot of memory. Move these files to your computer to increase device space.

If you need more space, you may need to uninstall some applications to make room for larger applications. To uninstall the applications, go to the Settings menu and search for applications or in the Application Manager. Now click on the applications you wish to uninstall and you will have the possibility to uninstall the application on the next screen. Click uninstall and confirm.

Alternatively, if you have the latest version of Android, you will be able to long press the application you want to uninstall and you will automatically see the options to uninstall the application at the top of the screen. All you need to do is drag the application icon to the uninstall option on the screen and the application will be uninstalled.

What to do if I get the error DF-BPA-09 "Error Processing Purchase"

This error is related to the Play Store Service and not specifically to the device. Clear Google Services Framework data to resolve this issue. Follow this procedure to remove data files:

  • Enter the menu Settings of the device.
  • Click on App or Application Manager.
  • Scroll through the list of apps and search Google Play Services.
  • On the next screen, click on Memory -> Manage Space -> Delete all data and then on OK.
error DF-BPA-09

Once you have deleted the data, enter the Play Store and check if this Play Store error has been resolved. If you still have the same error displayed on the screen, access the Google Play site from your computer, install the app on your device via computer and now the app will work.

What to do when I see the errors: Error 194, Error 495, Error 941, Error rh01, Error 504

These errors can occur due to a series of problems with the Google Play Store. However, the best solution for all these errors is to clear the cache and data of Google Play Store and Google Play Services from the device and check if the problem has been solved. For most of our readers who have found one of these errors when downloading applications from the Play Store, this solution seems to have worked.

To delete cache files and data follow these steps:

  • Go to the menu Settings of the device.
  • Click on App or Application Manager.
  • Search Google Play Store.
  • Click and scroll down to search for the option Memory -> Clear cache. Click on it to delete the cache files.
memory play store

Restart the device after deleting all the files and then check if the problem has been solved.

What to do if I get Error 911

When you get this error 911, you must first delete the cache and data of Google services. We have mentioned the steps to clear the cache in the previous solutions. If this does not solve the problem and you use a wifi connection that requires a login to the web page, probably the authentication expired. Access the new APN via the Android browser. Open Google's Play Store and run the app update again. If this method didn't work then the problem could be the wifi network.

In this case, simply switch to another Wi-Fi network and perform the update. The 911 error should disappear with access to the new Wi-Fi network.

If the problem persists, then try to use the mobile network data services instead of the wifi connection. Close the wifi and now open the Google Play and download / update applications or games. However, this method is only suitable for applications and games that are small in size. For larger updates it is recommended to use the WiFi network to safeguard the excessive consumption of your mobile data.

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