One of my clients encountered a problem trying to upgrade from Windows 7 Home Premium to Professional using the Windows Anytime Upgrade tool. Instead of working as normal, they ended up getting the following message:
Windows Anytime Upgrade non ha avuto successo
The only regrettable solution that will give you the chance to try the update again, which doesn't work. By clicking on the Go online link to solve this problem, does not seem to bring you in any way useful. After doing some research, I realized what the problem was and I was finally able to update the client's PC. Basically, it stemmed from the fact that Windows Update had downloaded Service Pack 1 on the computer, but it was not installed by the client. For this reason, Windows Anytime Upgrade believes that this is a kind of partial installation and blocks the update.
In this article, I will guide you through the possible solutions. If you still have problems or receive this error, post a comment here and I will try to help you.
Method 1 – Microsoft Fixit
You might be able to save yourself from having to download anything by downloading and running the Microsoft Fixit solution for this particular problem. You can download it here directly from Microsoft:
If it doesn't solve the problem, read on.
Method 2 – Uninstall Windows 7 SP1
The next thing you can try to do is uninstall SP1 and then try running the Anytime Upgrade. To do this, you need to run the command prompt as an administrator. click on Start, to type CMD and then right-click on cmd.exe and choose Run as administrator .
At the command prompt, type the following command:
dism.exe / online / remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~x86~~18.104.22.16814
This command for Windows 7 32-bit. If you are using Windows 7 64 bit, you must type this command:
dism.exe / online / remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~22.214.171.12414
Go ahead and exit the command prompt and then restart the computer. Now try running a Windows Anytime update and see what happens.
Method 3 – Uninstall SP1 Beta
If you have installed the beta version of Windows 7 SP 1, you must uninstall it. Again, these are two different commands, one for 32 bits and one for 64 bits. Just open an elevated command prompt as shown in Method 2. Then run the following command for 32-bit:
dism.exe / online / remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~x86~~126.96.36.19905
And do this for 64-bit:
dism.exe / online / remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~188.8.131.5205
If you are still having problems with Windows Anytime Upgrade without or with an error message, post a comment here and I will try to help you. To enjoy!