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Android does not download App from the Play Store. How to solve

Android does not download App from the Play Store

We love our smartphones, because they are so brilliant when it comes to managing our social life, work, relationships and our calendar. But the truth is that our phones cannot be as powerful as they are without the applications we have downloaded and that allow us to have everything under control. These applications have the ability to transform our devices into small intelligent machines that provide us with information on many things in our private and business life. If the applications have become so important, imagine what would be the life of the smartphone and ours, if the Play Store does not work and then Android does not download App from the Play Store.

Android does not download App from the Play Store. The methods to solve it

If this happens, you will definitely be looking for a solution. But the main question: how to solve? This is the reason why we thought this guide with possible solutions in case Android doesn't download App from the Play Store. If you find others errors when you download apps from the Play Store, I suggest you read this guide.

When the smartphone with Android does not download App from the Play Store, it is necessary to have a stable Internet connection. You will not be able to download an app if the Internet connection is not working properly. If you are connected to the internet via Wi-Fi or you are using mobile data, the best precaution to verify that you have an adequate internet connection.

Open notifications on the device and check if the Wi-Fi icon or mobile data icon is turned on. If none of these icons are lit, you must enable the connection to make sure the device has Internet access. However, if you have already checked and the problem still persists, follow the solutions below to solve the problem.

How to solve if Android doesn't download the App from the Play Store on Samsung Galaxy S, Galaxy Note, LG G, Moto X, Nexus, HTC and other Android devices? Let's look at the different solutions.

Solution 1: restart the device

If so far you have downloaded the applications without problems and this is the first time that occurs with the Android device when you try to download applications from Google Play, restart the device because it can be useful. With the help of a reboot, you may be able to solve this problem without getting into the intricacies of the device.

You need to check whether restarting the device is a temporary solution. If the problem repeats for too many times and the reboot starts to get annoying, then you have to look in the other passages for the resolution of the problem for which Android does not download App from the Play Store.

Solution 2: Check the date and time settings

When it tries to download an application from the Play Store, Google's servers will try to check the time on the device. If the time is not correct, you will not be able to synchronize the servers with the device and this may be the cause that prevents you from downloading the apps from the Play Store.

To correct the date and time of the device, proceed as follows:

  • Go to the Device Settings menu.
  • Click on System and search for Date and time.
  • Once you have clicked on Date and Time, you will be able to find out if the phone is set to Automatic Date and Time.
  • Activate Automatic date and time if not already activated.
  • If the automatic date and time active and Google Play Store does not work, change the manual start and set the time manually and try to be as accurate as possible. Check if your problem has been solved this way.

Solution 3: use mobile data instead of the WiFi network

If you're using a Wi-Fi network to download applications, switch to mobile data and see if it works. The reason for this is that some Wi-Fi networks block port 5228. This is the port used by Google Play. To switch to networks, scroll down the device notification drop-down and click on the Wi-Fi icon to turn it off. Now look for the Mobile data icon and turn it on.

Once the internet access is changed, restart the device and then go to Google Play to resume downloading the application. Check if the problem has been solved.

Solution 4: Check that the Download Manager is activated

Download Manager facilitates the download of all applications. need to make sure it's on ON so that applications can be downloaded successfully from the Play Store. To check if Download Manager on On you must go to the Settings menu of the device and then go to the applications or Application Manager.

You will now notice windows at the top of the screen. Slide to the right or left to go to the tab that says All. Search for Download Manager in this section and click on it to find out if it is enabled or disabled. If disabled, click on the option Skills to enable the Download Manager and then try downloading the applications again.

Solution 5: Clear the Google Play cache and data

By cleaning the cache of the Google Play you can solve some problems related to the Play Store. Cache files store information that helps the device load the application quickly. These files are recreated once the application is accessed again.

Data files of a data app store include all information stored on the app such as scores, user name and password. When data files are deleted, be sure to write down any important information before deleting the files.

  • Go to the Device Settings menu
  • Click on App or Application Manager
  • Search Google Play Store
  • Click and scroll down to find the option that says Clear cache. Click on it to delete the cache files.

Go back to the Play Store and check if the applications are downloading now. If the problem is still not solved, delete the data files by going through the same previous steps and then, instead of clicking on Clear cache, you need to click on Clear data. You will notice a warning that all data will be deleted. Awards Ok to confirm and then open the Play Store. Once again look for the application and start the download. Check if this helps to solve the problem for which Android does not download the App from the Play Store.

Solution 6: Update the data synchronization settings

Synchronizing the data on the device that allows data to be synchronized can help solve the problem. A number of readers find this an easy way to solve the problem that Android does not download the App from the Play Store.

  • Go to the top in the phone settings
  • Click on Account or Account and sync
  • Depending on the Android version, you can see the background data. Click on it to deselect it and wait 30 seconds, then check the box next to it.
  • For Android users on all Android versions, you may need to click on the three dots at the top right to open the drop-down menu that contains the option that says Auto Sync Data.
  • Click to deselect automatic data synchronization and then click again after 30 seconds to automatically ensure data synchronization.

Once you have completed this step, go back to the Google Play Store and see if the application is now downloaded.

Solution 7: Update the device software

The device's software must always be updated so that any bugs or problems in the previous version are resolved effectively. If you are late with device updates, then it's time to check and update Android on your device.

  • Go to the Device Settings menu.
  • Scroll down to find Update the firmware and click on it.
  • Click Check the updates or similar text, and if there is a new version available, install the new updates.

Once the new updates have been installed, the device will restart automatically. After rebooting, check if the applications are downloaded to the device.

Solution 8: Restore your Google account

If the problem has not been solved yet, then we will have to check some complex solutions that can solve the problem. Restoring your Google account can help solve the problem of Android apps that you don't download. When you delete your Google account from your phone, the entire account will be deleted and you have to start all over again. This means that you will need to know your Google account username and password. If you don't have these details, then you won't be able to add the account back to your device. The Google account will be completely removed from the device and will be added again.

  • Scroll down the device notifications and click on the Settings icon.
  • In the Settings menu, look for Accounts and click on it.
  • Click on Google to check the Google account on the device.

Click on the account you wish to remove. On the next screen, click the menu icon, which is identified with the three dots at the top right. From the drop-down menu, click Remove account to completely remove the account from the device.

If you have more than one Google account on your device, make sure you remove all Google accounts. After deleting them, you will need to start entering the accounts once again on the device.

Back to the menu Settings device and tap on Account once more. Now find the option Add account. Click on Add account and complete the account activation process on the device. You need to follow this procedure to add all your Google accounts and once done, go back to the Play Store and find out if your problem has been solved.

Solution 9: Uninstall Google Play Store updates

Sometimes, the Play Store updates may be the cause of the problem. Then, uninstall the update and allow the application to update itself again. This can help solve the problem. Once the updates are reinstalled, try downloading the apps again to see if it works as expected.

  • Go to the Device Settings menu
  • Click App or Application Manager and search for Google Play Store.
  • Click on Play Store and touch the option that says Uninstall updates.
  • Once the updates are uninstalled, click on the button Home to exit the screen.
  • Now restart the device and return to the Settings and click again on Applications at the beginning of the Google Play Store for the second time.
  • Now click on Update and allow the application to update.

Once the application has been updated, open the Play Store and check if the applications are now being downloaded or not.

Solution 10: reset the device to factory settings

For users who are not able to solve the problem in the case Android does not download the App from the Play Store with one of the solutions mentioned above, our last chance we have to effectively solve many Android problems, to restore the device at factory settings. This will bring the device software to the version that was when it was purchased. All data will be deleted from the device and all third-party applications will be removed. You will also lose your custom settings because the phone will return to the default settings.

This is why it is necessary to create a backup of the data that you consider important. You can back up your data on a computer, or you can use your Google account to back up your data. The phone will allow you to back up your Google account data before resetting the device.

  • Go to the Device Settings menu.
  • Click on Backup and Restore.
  • Now you can select or deselect the option to create a backup depending on your preferences.
  • Towards the bottom of the screen, you will notice the option to restore the factory settings. Click on it and confirm the reset when you see a warning message telling you that the data is going to be lost.

Once the restore is complete, the device restarts automatically. Go to the Play Store and check if the problem has been solved.


All these solutions if Android does not download Apps from the Play Store can be used on a number of Android devices. These solutions can be used on all Samsung Galaxy S, HTC, Moto X, Nexus, LG G and other Android devices. Although these solutions are not tested on all Android devices, most of them work successfully from those who use various Android devices.

It might be interesting to read this guide to solve your problems with the Play Store.