Gmail Metrics, recently released, provides visual analysis to help users understand the use of email, with hundreds of customizable data and visualizations that help to interpret and react to such data.
Gmail Metrics, recently released, provides visual analysis to help users understand the use of electronic mail, with hundreds of data points and customizable views that help interpret and react to such data.
Gmail analysis with Gmail Metrics
Not an exaggerated thing to take for granted now that you have at least one, if not more, Gmail mailboxes, given that it currently has over 1 billion monthly active users, compared to the relatively small 425 million in 2012. Free, fast, reliable, offers ample storage space for most users, relatively easy to organize, therefore a preferred choice for both corporate and individual users. There are also some interesting free extensions designed to increase the productivity of those who use it.
But there are some things that prevent Gmail from being a perfect system. While there is an intuitive search function (which can be modified with search operators) to help you find your messages scattered, there is no real way to evaluate how you are using Gmail, even simple things like how many emails you sent and received yesterday are difficult to understand, at least until now. That's why Gmail Metrics is born.
The features of Gmail Metrics
By registering for the free trial version of Gmail Metrics to verify its functioning, it was possible to find some interesting data, by way of example, using the various functions / calculation items.
Email analysis sent and received with Gmail Metrics
The tool shows the number of emails we send and receive every day or within a certain date range, so it is possible to calculate the amount of personal (or employee) time used in the use of the email.
Gmail Metrics: Email distribution by day and time
The tool provides a detailed view of the hourly and daily use of e-mail.
Gmail Metrics: Senders and main recipients
The tool splits your main senders and recipients, helping you to clearly see the distribution of your incoming and outgoing messages. This function can, for example, be useful for identifying the customers who occupy most of their time.
Gmail Metrics: Statistics on conversations and discussions
You probably have some conversations currently in progress in your mailbox. The tool helps you understand how these conversations usually take place; for example, how many conversations, how many emails are exchanged in a typical email thread.
Gmail Metrics: Word counting
It is interesting to note how many words contain on average a typical e-mail message sent.
Gmail response times
The app keeps track of how long it takes to respond to incoming emails and how quickly people respond to yours.
How to use Gmail Metrics email analysis data
How can typical Gmail users take advantage of email analysis data?
These are some of the most common applications:
Employee monitoring: in some cases, Gmail Metrics resembles Toggl and TimeCamp, apps that actively monitor employee usage and performance, in terms of time. The app allows users to identify the best performers with emails, as well as problematic workers who don't use email as efficiently as possible.
Improvement of personal productivity:Some users will rely on the information displayed for their personal use, measuring the time they spend in various email-related activities so that they can improve in the future.
Project ROI – Others will use the information to determine how much time they spend on each project in relation to how much money comes from each of them. If a customer requests double the attention of another, but pays the same money, you have an asymmetric ROI that must be corrected.
Since this is only the first version of the tool, there are likely to be others to come. Google Analytics, a similar tool to measure and analyze web traffic, has undergone significant evolution over the years.
Since email such a critical function for modern companies (and people), this tool has the power to reshape our professional life and potentially save us hours of work each week. Perhaps, shortly, every method of communication that we use daily can be analyzed in such an objective way.